Office Manager & PA

Office Manager and Personal Assistant

Role: Office Manager and PA

Location: Finchley Road, NW3

Working Hours: Mon-Fri 09:30-18:00

Start Date: ASAP

Salary: £35-40,000 (depending on experience)

Contract: Permanent | Full time | Fully office based

Bravo Group, a leading property investment, development, and management company based in London, is seeking an experienced and confident Office Manager & Personal Assistant to join our team. Our Build-to-Rent (BTR) portfolio, The Quarters, includes four well-located properties within London’s metropolitan area, offering high-quality extended stay accommodation and a variety of services and amenities.

We are currently seeking an experienced and confident Office Manager & Personal Assistant to co-ordinate our Head Office and provide personal/administrative support to our directors. Your role is to create and maintain a pleasant work environment, ensuring high levels of organisation, efficiency, communication, and customer service. This is a role that requires the perfect balance of being highly organised whilst being confident, friendly, and calm.

Key Responsibilities:

• Coordinate and manage the Head Office, ensuring a pleasant and efficient work environment.
• Provide personal and administrative support to our directors.
• Organize and manage onsite, offsite, investor, and stakeholder meetings.
• Arrange complex international and national travel, including visas, accommodation, and restaurant reservations.
• Manage mail groups and internal communications.
• Plan and coordinate team events, investor tours, and travel agendas.
• Maintain office systems, including data management, mail distribution, and stationary ordering.
• Screen phone calls, enquiries, and requests, handling them appropriately.
• Meet and greet visitors, including international investors, with a positive and polite attitude.
• Use Outlook extensively to manage executive calendars and coordinate meetings.
• Handle incoming emails, faxes, and post, often corresponding on behalf of the manager.
• Produce documents, briefing papers, agendas, reports, and presentations.
• Take notes or dictation at meetings and provide general assistance during presentations.
• Liaise with clients, suppliers, and other staff to ensure smooth operations.
• Manage invoice approvals, deposits, and utility bill payments.
• Assist with specific ad hoc projects and research as requested by the Directors.

Requirements:

• Proficiency in Microsoft Office Suite, MS Teams, Google Applications, and Trello or equivalent project management tools.
• Proven track record of supporting duties at an executive level.
• Acute attention to detail (written and numeracy).
• Excellent communication skills (English as a primary language) - written and verbal.
• Confidence in making proactive decisions.
• Ability to multi-task and work under pressure.
• High level of emotional intelligence.
• Tact and good judgement in confidential situations.
• Self-starter with the ability to organize and manage own time.
• Excellent organisation skills and good judgement.